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Shipping
All orders will be insured for the full purchase amount, and can be
tracked at the EMS website.All international shipments are shipped via EMS
express mainly in retailing,while for wholesaling,Please contact us now,click us
to Feedback now!Save more money now enjoying real brand new quality.
1. We are not responsible for delivery delays due to weather,
insufficient address info,holidays, or carrier complications. But we will try
our best to track for you and let you receive the order as soon as possible .
2.Occasional delay in processing time or Cancellation of order may occur
when an item purchased is on back order or out of stock.
3.After placing orders,please check your email here to get order
confirmation,and you also can track your order online with clicking the botton
of "Order Tracking" at our website!
All of UGG are free shipping.
Exchanges
We will accept exchanges for a different size or color within 30 days of
the original order dispatch date. Please contact us with your Order ID and one
of our team members will help you.Feedback now! If you would like to exchange
items to a different style, you would have to return your items for a refund (as
per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to
us must be in their original condition i.e. not worn, altered or washed, with
all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible
for the return postage and for the shipping and handling cost of shipping the
exchanged items back to you. We recommend that you add tracking and insurance
when sending items to us for your own protection, as we cannot be responsible
for lost shipments. Shipping and handling charges are non-refundable.
Return
Simply follow the instructions on the invoice included with your package.
Securely pack and seal the return merchandise and invoice in an appropriate
shipping box or envelope, and send back to us using an insured service to the
above address. (This will provide you with recourse on your package, as we
cannot accept responsibility for packages that we do not ship ourselves).
Cancellation
You should contact us immediately should you wish to cancel any order for
the Products placed through the Website. Requests for cancellation will be
considered by Jumbo UGG Boots and may cancel the order at their discretion.
Jumbo UGG Boots reserves the right to charge a 10% cancellation fee to cover
administrative costs for any orders cancelled prior to the shipment of your
order.
